Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at help@shop.plantomom.com.
Purchases
Upon purchasing any of our Courses, Starter-Kits, Toolkits, etc, you will be provided with either a...
- Delivery PDF Document containing download links to access your items
- Direct login or sign-up link sent to your email via our course platform.
- This email will come from Amy@plantomom.com with the subject line "How to access your new courses" or "Verify your email to access your courses"
These will immediately be sent to the email address you provided during checkout.
If you choose to create a Customer Profile on the Plan to MOM Shop, you can then access your purchases as well from your profile at a later date.
Please click this link set up or access your Customer Profile.
Upon purchasing any of our digital products, you will be provided with either a...
- Delivery PDF Document containing download links to access your items
- Direct link to the PDF Document you purchased
These will immediately be sent to the email address you provided during checkout.
If you choose to create a Customer Profile on the Plan to MOM Shop, you can then access your purchases as well from your profile at a later date.
Please click this link to set up or access your Customer Profile.
Quality of your printable files will depend largely upon the printer that you are using. All files are formatted appropriately for the use for which they are intended. All colors (if advertised as being a colored document) are formatted using CMYK Print-Ready colors.
For example - Printable planning pages are formatted as high quality PDF Print documents, and should print clearly in the advertised color if using a high quality printer.
Plan to MOM is not responsible for low quality prints as a result of poor printers, or altered file sizes.
Yes, you can Import PDF Document for use In GoodNotes or other Digital Planner Apps. Although please keep in mind that, unless SPECIFICALLY indicated, the Printable Planner Page is not a digital planner and does not feature hyperlinking, or fillable text fields
It is still recommended to download your Printable FIle first from your computer upon purchase to ensure the file quality and size is maintained before importing into various apps.
NO. All products come with a personal use license only, and are intended for the use of the purchaser only for the lifetime of the product. We do not sell, or have extended licenses available for any of our products.
Please visit our Terms & Conditions Page for more information.
Returns
We currently accept returns for our physically printed products; such as Wall Calendars & Notepads with return shipping at buyers expense. Please see our Return Policy for more detailed information.
We are unable to accept returns on our Digital Downloads due to the nature of digital products.
Thank you!
Shipping
At this time, we ship to the United States and Canada